Torbay

BJG Professional Enquiries

Personal Injury Claims Investigations, Signings and Document Collection Services

We offer Comprehensive Services at competitive rates in and around Newcastle upon Tyne and throughout the North East of England in the Legal and Financial Sector on behalf of Solicitors, Insurers and Financial Institutions.

Personal Injury Claims

We have considerable experience of investigating accidents and the causes of injuries and are highly flexible being able to undertake Instructions outside normal working hours throughout the North East of England.

We appreciate the value of reputation and can give you every assurance of providing you with a Service of the highest standards in terms of quality, integrity and professionalism.

By adopting a friendly and professional approach at all times we interview claimants and witnesses in their own homes, place them at ease and deal with them in a manner in which they expect and are entitled to.

Based in Newcastle upon Tyne we can accommodate you if you require instructions relating to Personal Injury Claims arising from accidents or other circumstances to be completed on your behalf throughout the North East of England. We specialise in:

  • CPR Compliant Statements – Claimants and Witnesses
  • Completion of Questionnaires
  • Site Inspection and Locus Reports
  • Photographs
  • CFA Explanation and signing including BEI funding checks
  • Forms of authority and consent
  • Errant Client Enquiries
We have extensive experience in the investigation of all aspects of Injury and Illness Claims arising as a result of Accidents and other circumstances for example:
  • Road Traffic Accidents resulting in minor serious and fatal injury
  • Workplace Accidents and Employer Liability Claims
  • Industrial Illness such as exposure to Asbestos Deafness VWF etc.
  • Public Liability Claims such as slips and trips
  • Occupier Liability Claims
  • Injuries caused by Animals such as Dogs and Horses
BJG Professional Enquiries
BJG Professional Enquiries

Statement Taking and Completion of Questionnaires

By adopting a friendly and professional approach at all times we interview claimants and witnesses in their own homes and by placing them at ease enable them to provide a thorough account in order to assist with the claim.

We draft comprehensive and detailed Statements and can include Employment History, Causation, Liability and Quantum Statements in accordance with your Instructions.

We can complete Questionnaires and ensure relevant points are furnished in detail.

Site Inspections and Locus Reports

A full Road Traffic Accident report (risk assessment permitting) would include a proportionate CAD plan with measurements and points of reference, and a comprehensive Photographic Schedule showing representative approaches of Client and Third Party together with a description of each and a written summary of our findings.
A Public Liability Slip and Trip Inspection would include a measurement of the defect together with a Photographic Schedule showing a representative approach of the Claimant from various distances, a general view of the area and wherever possible seek witnesses to the defect together with a summary of our findings.
We also carry out Joint Inspections.

CFA Explanation and Funding Checks

Many Clients are confused or are suspicious about the CFA Process or fail to properly check the existence of alternative Funding.
We can assist you by securing appointments with your Client at the earliest convenience and increase the prospect of a positive outcome.
Being fully conversant with the CFA Procedure and with our friendly and professional approach we develop Client trust by delivering a full explanation.
We exercise patience and provide reassurance to those who are nervous confused or are suspicious ensuring they have a full as possible understanding and confidence of the No Win – No fee Agreement.
We will check for the existence of any Legal Expenses Insurance and obtain details and copies of any relevant Policies.
We have an excellent track record in convincing Clients of the integrity of the CFA. We are so confident of our success that we do not charge for an unsuccessful outcome.
Due to the value and importance of signed Documentation, this will be returned to you by hand if your Offices are in or around the Newcastle upon Tyne area, otherwise this will be returned to you by Special Next Day Delivery.

Forms of Authority and Consent

These generally go hand in hand with CFA Signings. We will check details are correct and amend as necessary and return them to you and under these circumstances this service is complimentary to the CFA appointment.

Photographs

We will obtain evidence on your behalf such as Clinical Injury and other Photographs mounted within a Photographic Schedule.

Errant Client Enquiries

If you for some reason experience difficulty in contacting one of your Clients we will endeavour to contact them on your behalf usually during out of office hours and request them to re-establish communication with you.

We have often been successful in this regard as the likelihood of making contact is increased simply by us making efforts during the evening and weekends.
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